Frequently asked questions
What are the fees associated with becoming a member?
For a complete list of our pricing and included services; please click the link
What services are included with the monthly membership fee?
Our DPC model is designed to save patients money. We include the majority of most services offered in traditional Family Medicine. This reflects our motto; Family Medicine — Made Simple.
Here is a complete list of our included services
Who do I contact after hours if I have an emergency?
Well, you can call Dr. Hampton on his cell phone! Just like our motto, this is the way Family Medicine should be. We are always here for you. Coordinated care can help to reduce unnecessary ER/Urgent Care visits. We are at your disposal to discuss all options available.
What if I am unable to come into the office for a visit secondary to an illness or family emergency?
Just like Marcus Welby M.D., we make house calls too! However, house calls are subject to provider availability. We know that things come up and we are glad to accommodate. Removing traditional barriers created by insurance carriers allows for “technology based visits”. These types of visits can be utilized only when it is medically safe and appropriate to do so.
How do I sign up?
There is a convenient
sign up method located on the website or call our phone number. We are glad to offer you a no-obligation 30 minute phone conversation or in-person meeting with Dr. Hampton. If you decide to join our practice then there is a $75 non-refundable registration fee.
The first monthly membership is due on the 15th of the following month.
Can we get medications on site?
Yes, and we pass on our wholesale pricing directly to our members! We have
non-scheduled generic medications on site for your convenience. If we do not have your particular long term medication then we can have it available within 24 hours. It would not be unusual to leave our office with a 30 day supply of a chronic medication that costs less than $2.
Do we get discounts on labs?
Yes, we offer
direct-to-consumer prices with a nominal fee for processing/lab draw.
The average yearly labs cost ~$15 with our plan. Your insurance company charges ~$200 and that would most likely be out of pocket since deductibles are rarely met in today’s world.
Do we get discounts on imaging?
Yes, we have contracted with a local imaging and orthopedic group to offer discounted rates on
imaging. The process is extremely simple and the imaging fee is added to your
monthly membership fee. Since there is minimal processing, the rates we contract are passed directly to the patient without any surcharge.
When do I pay for labs and non- covered services (i.e. in house meds)?
These services are conveniently added to your preferred method of payment at the end of your current billing cycle. You will never be charged extra for anything with prior notification.
What if I need to see a specialist or if I become hospitalized?
As always, we strive to take care of the majority of your outpatient medical needs. However, there are times when a visit with a specialist is warranted.
Dr. Hampton has been in the community for many years and is on medical staff at UPMC Altoona. He will personally coordinate care with your specialist or hospitalist when required. We have access to all medical records within the UPMC system and we can take the time to answer all of your questions. Having a non-pressured doctor who is always available to assist in your health care is key to helping to reduce hospital stays and unnecessary specialist visits.
Can I use my FSA or HSA account to pay for any of your services?
We advise that you consult with your accountant or financial advisor in regards to using your HSA/FSA for membership fees.
HSA Accounts: We would like to point you in the right direction. IRS Document 213(d) and IRS Document 502 are very helpful documents to review prior to making a decision with your financial advisor. Many patients across the country are using HSA’s in combination with Direct Primary Care.
FSA Accounts: These work quite well; however, please contact your account administrator to confirm.